Scope of Services
The table below lists the service points managed by the Sociology Computing and Data Services staff.
Service Point |
Staff Contact |
Computing accounts |
Jackson |
Core Linux server infrastructure providing mail, web, file storage, statistical computing, data archive and backup services |
Jackson |
Desktop environment including setup and software maintenance |
Riggan |
Software installation, support and license compliance |
Riggan |
Network and desktop printing management |
Jackson & Riggan |
Network and desktop printing consumables (paper, toner and ink) |
Administrative staff |
Desktop and laptop equipment refreshes in accordance with Arts and Sciences policies |
Jackson (procurement); Riggan (provisioning) |
Procurement of hardware and software |
Jackson |
Hardware diagnosis |
Riggan |
Limited data recovery from failed hard drives |
Riggan |
Software problem evaluation and correction |
Riggan |
Limited home and mobile computing need support |
Riggan |
Network environment support and performance, in cooperation with campus networking services |
Jackson & Riggan |
Web site hosting for the department, affiliated programs, centers and research projects |
Jackson |
Webmaster and database services for departmental web sites |
Riggan |
Personal webpage development consultation |
Riggan |
Data resource acquisition and archiving for research needs |
Jackson |
ICPSR (Inter-university Consortium for Political and Social Research) consultation and servicing |
Jackson |
Secure data plan development and implementation |
Jackson |
Data management and programming consultation |
Jackson & Riggan |
File and document preparation consultation (spreadsheets, databases, graphs, charts and images) |
Riggan (limited) or administrative staff |
Sakai and other instructional technology support in cooperation with the Center for Instructional Technology |
Riggan |